LIMITED OFFER: FREE SHIPPING ON ALL ORDERS WITHIN EUROPE

SHIPPING


FREE SHIPPING on all orders over €100 EUR to all Sportswear Fashionistas in Europe ūüĖ§

ATELIER CAPRI strives to deliver fast all over the world to inspire and motivate you to your active lifestyle!

Your order will be delivered to the address entered when placing your order on the site. Make sure you enter the correct address!

Are you too excited to wait? Please email us at hello@ateliercapri.com and we will make sure to send your package using Express Shipping for an additional €10 EUR.

To our UK-customers (new rules after the entery of Brexit)! The shipping cost will be specified in the order summary before you submit your order (this costs only include the transport). Please be aware of that custom duties will be added. This is charged to any orders from outside the European Union. These costs are nothing we can refund the customer. 

To our customers from Åland, please note that the prices you see on our site include VAT and this is also the price you pay in the checkout. The special rules that apply to delivery to Åland can mean that you pay VAT again. This is therefore not a cost we bear.

Rate name Conditions Cost
Global Postal Service 4-15 working days €100.00 and up Free
Global Postal Service 4-15 working days €50.00–€99.99 €7.00
Global Postal Service 4-15 working days €0.00–€49.99    €10.00

RETURNS  

The shipping cost to return a product within Europe is €3.00.
You can return the products within 30 days of delivery
The product must be in it´s new condition with all tags attached
Fill out the return paper that came with your order
If a package is unclaimed you might have to pay a handling fee
If the returned product/products are dirty (make-up) or damaged we might not refund you the whole purchase amount

The address to our warehouse:
ATELIER CAPRI / FASHLTQ AB
TULLVAKTSVAGEN 2 
115 56 STOCKHOLM SWEDEN


Do you have any question about your return please contact us at hello@ateliercapri.com



Reclaim policy

Make sure you check all items as soon as you receive them.
If you want to make a complaint contact us at hello@ateliercapri.com as soon as you notice the damage on your item, but not later than 7 days after delivery. 
When a complaint is made an investigation of the goods will be started. Before the item will be returned back you need to show proof of the defect, preferably by sending us photos of the damage to hello@ateliercapri.com
If the complaint is accepted we will pay the return cost and refund you the money as soon as we received the return.
Fill out the return paper that came with your order and follow the return instructions, please contact us at hello@ateliercapri.com if you need any help!